Service

SERVICE, MAINTENANCE AND TECHNICAL SUPPORT 

Since 1964, Extrel has been focused on providing the support our customers need to meet their goals. Whether the objective is to optimize an industrial process or to acquire critical research data, Extrel offers Remote Technical Support and exception customer service when and where you need it.

We recognize that every customer requires different levels of support to meet and maintain their objectives. Because of this, we offer a variety of Technical Support and Service includes Commissioning, Training, Service Contracts, Field Service, Spares/Upgrades, Remote Technical Support, and Repairs

We offer a wide range of service designed to satisfy the needs of our varied customer base. We offer customized service plans as well as our standard services shown below:

  • On-site service agreements for the highest level of service.
  • Extended warranty agreements for customers who desire a rapid response, low cost, fixed fee repair service.

We are ready to assist you with any technical or service related inquiries that you may have.

Recognizing that every customer requires different levels of support to meet and maintain their objectives, our Customer Service and Technical Support Team is made up of factory trained and certified support experts located around the world to provide the highest quality support and service.

Technical Support

Phone: +1 412.967.5754

Email: support@extrel.com

Business Hours

8:00 am — 5 pm CET

Monday — Friday

Sales

Phone: +1 412.963.7530

Email: info@extrel.com



Got a service question?  We’re here for you!

Contact our Customer Success Team

Extrel CMS, LLC 
575 Epsilon Drive
Pittsburgh, PA 15238
USA