Technical Support

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After Sales and Customer Service. We care for you.

Since 1964, Extrel has been focused on providing the support our customers need to meet their goals. We believe that every sale is an opportunity to build a genuine relationship and cooperative effort focused on achieving the customer's objective. Whether the objective is to optimize an industrial process or to acquire critical research data, Extrel's Technical Support is available to help.

We recognize that every customer requires different levels of support to meet and maintain their objectives. Because of this, we offer a variety of Technical Support and Services including Commissioning, Training, Service Contracts, Field Service, Spares/Upgrades, Remote Technical Support, and Repairs. The singular idea all customers need to know is that they can get the expert help they need, when they need it. Extrel’s Customer Service and Technical Support team is made up of Factory Trained and Certified Support Personnel located around the world to provide the highest quality support close to the customer.


Need Assistance?

Technical Support Extrel

Phone: +1 412.967.5754

Email: support@extrel.com

Business Hours

8:00 AM — 5 PM

Monday — Friday

Sales

Phone: +1 412.963.7530

Email: info@extrel.com

Process Insights

Service hub Americas
Houston, TX, USA

Process Insights

Calibration hub
Yaphank, NY, USA

Process Insights

Service hub EMEA
Hanau, Germany

Process Insights

Service hub Greater China Region
Suzhou, Jiangsu Province, China

  • Process Insights

    Service hub Americas
    Houston, TX, USA

  • Process Insights

    Calibration hub
    Yaphank, NY, USA

  • Process Insights

    Service hub EMEA
    Hanau, Germany

  • Process Insights

    Service hub Greater China Region
    Suzhou, Jiangsu Province, China

Contact our Customer Success Team

Extrel CMS, LLC 
575 Epsilon Drive
Pittsburgh, PA 15238
USA